Dairy Queen Chief Discusses The Affects Of Recent Blackouts On The Business

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NASSAU, THE BAHAMAS – A global event aimed at providing treats for a charitable cause was disrupted locally by a widespread blackout across the island.

In this upcoming report, Denielle Miller interviewed the franchise owner of Dairy Queen Bahamas regarding the incident and the difficulties she has faced due to persistent power problems.

“The Thursday was Miracle Treat Day which is our annual day where we raise funds for an identified charity and because the extensive time of the outage I was not able to open the store until well into the afternoon.” – Darnell Osbourne, Family Fun Treats Managing Director

This event, which took place on July 30, aims to support a local children’s charity.

Unfortunately, this year, an island-wide blackout interrupted the annual event at their Cable Beach and Seagrapes Plaza locations.

As a result, they were unable to operate at full capacity, and Osborne disclosed that they faced significant revenue losses due to product spoilage caused by melting.

“Part of Dairy Queens strategy for sales is to have readily made cakes in the freezer and in the display freezers and so that also resulted in us not wanting to do anything else cause we had no idea when the electricity would come back on. “

She noted that she had seen discussions on social media questioning the absence of a backup generator in the stores.

In our discussion, she took the time to address those remarks.

Osborne explained that the generators at the two stores in question were damaged due to the frequent blackouts, and repairing or replacing these units is quite expensive.

“The cost of a generator landed here for each store you’re not talking about five thousand or ten thousand dollars you’re talking in the amount of fifty thousand dollars, for one generator.”

Osborne concluded that due to the revenue loss the business has incurred during the constant blackouts, they will be submitting a claim to Bahamas Power and Light.

“We’ve never actually utilized it but I instructed our team that this time we have to utilize it because it’s really put a serious hit on our business and you know not only do we lose inventory but we lose hours of sales.”